Top Ten things to Watch:
- The bottom line how much are you spending on coffee, cups, espresso and milk.
- How your employees greet customers
- Order and shipment times - How long does it take to fill a supply order
- What time are the doors open? Is it consistent?
- What your customers say about service?
- How you handle negative customer reports?
- Do employees know what is expected of them.
- Can employees describe the drinks and coffee selections
- Cleanliness of your shop and bathrooms
- Can you survive a surprise visit from the health department?
Check out more of our coffee shop / coffee house tips.
Packed in this gathering spot is the following:
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